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Strategic Account Manager

West Midlands, UK
Posted 1 month ago

Applications have closed.

Strategic Account Manager
  
Location: Home-based with UK-wide travel
Contract: Permanent
  
We are looking for a commercially minded and relationship-driven Strategic Account Manager to join a growing team within a dynamic healthcare  / medical devices environment.
  
This customer-facing role focuses on building long-term strategic partnerships, supporting customer retention, identifying growth opportunities, and ensuring customers gain clear value from the relationship. You’ll work closely with executive, clinical, and operational stakeholders while collaborating across internal teams to deliver successful outcomes.
  
Key Responsibilities

  • Build and manage long-term customer relationships at all levels, including senior stakeholders
  • Develop and deliver strategic account plans
  • Identify opportunities for growth within existing accounts
  • Work collaboratively to develop customer-focused solutions
  • Maintain oversight of service performance and continuous improvement opportunities

  
About You
You will have:

  • Significant experience in strategic account management or business development (typically 7+ years) ideally in a Healthcare setting. 
  • A strong track record of managing and growing key accounts
  • Excellent stakeholder engagement and influencing skills
  • Commercial awareness and strategic thinking capability
  • Experience working within complex or regulated environments
  • Willingness to travel nationally (up to 50%)
  • UK Driving License

  
Desirable

  • Healthcare / Medical Devices sector experience
  • Experience working with clinical teams or healthcare services
  • Knowledge of healthcare procurement or managed service environments

  
This is an exciting opportunity to join a developing function and play a key role in shaping long-term customer partnerships and business growth. Apply with an up to date version of your CV for immediate consideration.

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