Infrastructure Team Lead

This is an exciting new opportunity as an Infrastructure Team Lead with a fantastic company based in Exeter.

The opportunity:

The Infrastructure Team Lead is a technical and leadership role, focusing on providing the smooth running of a number of IT hardware systems. The successful candidate will lead and manage a team of highly skilled engineers managing multiple concurrent tasks with varying technologies.

The role will involve:

  • Managing physical server and storage infrastructure to ensure all systems function as required and meet the targeted Service Level Agreements.


  • Ensuring internal and external applications and associated infrastructure are functioning correctly, by undertaking proactive monitoring and analysis, resolving problems and escalating as appropriate.
  • Working with other Analysts in maintaining Information systems in accordance with agreed priorities and standards.

  • Investigating user requirements for application and infrastructure changes, design and implement appropriate solutions.

  • Regularly analysing systems to ensure that they are capable for future planned capacity and functionality.

  • Supporting IT Development processes in the provision of new of improved products and services.

  • Providing input on Technical Architecture in order to continuously improve all elements of their IT Infrastructure.

  • Contributing to major systems projects providing input into Systems Development.

  • Conducting development and implementation tasks for Landmark systems including project planning, analysis, designing, programming, testing and debugging.

  • Conducting analysis of the systems requirements of the organisation producing requirement specifications as needed and undertaking evaluations of software options.

You will be a strong communicator with excellent problem-solving skills, high attention to detail and commitment to quality with the ability to work under pressure.

You will also have/be:

  • Strong experience in a technical support and implementation role, with experience providing 3rd level support in a similar field.

  • In-depth experience in technical support encompassing varying hardware and software platforms.

  • Windows OS maintenance, including software rollout procedures, Web administration, Active Directory Security, Group Policy configuration, Antivirus setup and management, Backup software setup and management.

  • Experience in diagnosing and resolving website faults in the above technologies.

  • Experience on providing helpdesk style technical support to internal and/or external users.

  • VMWare ESX Administration skills.

  • Storage Technologies such as ; EMC VNX, NetAPP, IBM, EqualLogic.

  • Ability to understand user requirements and translate into technical solutions.

  • Varied Windows and Linux Operating Systems administration skills.

  • Experience running IAAS in Azure or AWS.

  • Microsoft 365 and Exchange email technologies.

  • High Availability / Fault tolerance /Software Load balancing strategies/Hardware infrastructure fault tolerance experience.

This is a fantastic opportunity for a Infrastructure Team Lead to work with a brilliant team within a wonderful company which has great company culture and character.

Tagged as: Active Directory, Exchange, Infrastructure Team Lead, Windows

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