JOBS

IT Support Engineer

Northampton, West Northamptonshire, UK
30000 - 38000 GBP / Year
Posted 4 weeks ago

Location: Northampton (Hybrid)
Salary: £35,000 (flexible for the right candidate)
 
Profectus Recruitment is seeking a skilled IT Support Engineer to join a growing Managed Services Provider. This hybrid role offers the chance to provide technical support and deliver solutions across various technologies while expanding your skills and career.

Key Responsibilities:

  • Provide technical support (server, desktop, networking infrastructure)
  • Manage incidents and service requests from start to finish
  • Work within an ITIL-aligned environment to achieve SLAs and KPIs
  • Assist with security vulnerability remediation and project tasks
  • Become the technical lead for key customers, advising on IT improvements

Skills Required:

  • Strong experience with Microsoft OS, VMware, Hyper-V, Active Directory, and networking services
  • Hands-on M365, Intune, and cloud-based IaaS/PaaS
  • Excellent troubleshooting, problem-solving, and communication skills
  • Ability to manage multiple tasks effectively in a fast-paced environment

Benefits:

  • Annual leave increases one day with each year of service up to 29 days (not including bank holidays)
  • Private healthcare & pension
  • Training & certification opportunities
  • Company social events

 
Ready to take the next step in your career? Apply today to join a dynamic, innovative team.

Ready to take the next step in your career?

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